testimonial

61 Reviews

myra chan
5

was very happy with the excellent services

Purchase the Purity Plus Water Filter and was very happy with the excellent services and the instorelation too. Thanks to all the staff 👍🏻😊

Helen Lau
5

there’s no water wastage compared to other brands in the market

Really glad that I chose this purity water filtration. Thomas explained to my hubby & me that there’s no water wastage compared to other brands in the market. Thumbs up to great service. 👍😊

Chan Peter
5

filters are less costlier than other brands

Just installed purity yesterday. After the installation,Technician was patiently explained how to use the dispenser. Including Do and Don’ts. Quite straight forward though and filters are less costlier than other brands. Truly, cold and hot water dispensed quite quickly despite of being tankless and no water wastage or discharge. Importantly, water taste clean and sweet** It deserved a 5* if the taste continues to be good for next few months.

Joshua Chia
5

Quick response, professional and efficient

There were some water leaking issues for the water dispenser and tap on two separate occasions. Informed the team of Purity Singapore and they responded immediately to arrange a time to resolve the issue. The leaking issues were solved without any hassle. Kudos to the team for their quick response, professionalism and efficiency!

Ian Wong
5

Incredibly friendly and superb workmanship

I have dealt with the team of Purity Singapore for YEARS, I have NOTHING but out of the world positive experience. Due to the last minute relocation of the unit on a SATURDAY MIDNIGHT their team replied and arranged everything in a jiffy, entire process was smooth like a hot knife through butter. His workers are incredibly friendly and superb workmanship. Swift yet precise installation. I’ve also used water purification system nothing, but healthier life for my entire family and kids, we didn’t fall sick for 2 years, not even a cold. Can you believe it? You decide. This is NOT a paid review or sponsored post but sincere customer with nothing but high praises for Thomas and his team. I wish you nothing but the best success your company can build. To potential customers, yes there is cheaper options out there, with all the fake Korea branding, but always remember you get for what you pay for, why scrimp a couple of hundreds for something you drink everyday, what’s a couple of hundred dollars? A meal at a restaurant? A couple of pint of beers at a bar? I’m grateful & glad our family made this choice.

Muhammad Hisham
5

Services is top-notch

Using Purity alkaline water for 2 years already. Item is good and their services is top-notch. Encounter a problem regarding my product at 8pm and they immediately send someone to rectify the issue. Issue settle within 1 hr.

Kian Leng Pang
5

Knowledgeable and patient

Highly recommend Purity as the water dispensed out possess properties of good water. Purity Singapore Team provides fast and good response. Especially kudos to Thomas for his knowledge and patience. Bravo, Purity Singapore Team👍

Seline Low
5

Response was fast

Response was fast and the team was able to deliver and install for my parents within few days. Demo on water quality was done and detailed explanation was given. 👍 for Thomas

Kevin Wong
5

Very satisfied with after sales service

Got to know the product when the team (Purity) came to door knock. Skeptical at first but convinced when demonstration was carried out right in front of me. Never easy to clinch my deal but the team is very professional and they simply have answers to all my queries. I am very satisfied with their after sale-service. The replacement of the filter date was scheduled by the team and they reminded me instead of me going after them. The team even assisted me when I told them that I am moving to a new place. Fuss-free for me and glad that I made the right decision years ago. Thumb up to the team and will continue to stay with Purity. Purity will be brand I will recommend if anyone ask for my recommendation.

Malcolm Cheong
5

Very worthy purchase

Item delivered and installed with perfection. Extremely satisfied with the product and the customer service. This is a very worthy purchase and will definitely recommend this product to relatives and friends.

Hairul Nizam
5

Fast response and efficient

My faucet was dripping abit. Call Thomas and informed him about the fault. He responded fast & told me his technician will be there to rectify it. Within 30 minutes , his technician came & changed to a new faucet . Never change .. Ever so efficient ! Thank you boss ! I could always count on you 😊💪🏻🙏🏻

J W Aw
5

Excellent pre and post sales services

Been using for the last 5 years. Excellent pre and post sales services rendered without any issues. Did an upgrade upon renewal with a new device for added convenience. Thanks for the fast and neat installation. 👍🏼👍🏼👍🏼

NCY Karen
5

Excellent and efficient service

Excellent and efficient service from Thomas and friendly, good customer service staff with detailed explanations. Most important, Purity product is very solid, reasonable price and filter water is cleaner and no smell as compare to previous brand. Switch from other brand to Purity. Best choice made. Definitely will recommend Purity products to friends!

Jason Hoon
5

Impressed with their knowledge and honesty

Was looking to install a water system and went thru many brands.. What caught my eye was the good reviews from their customers. After my first visit- I immediately purchased as was impressed with their knowledge and honesty... Installation was smooth as promised So far we have been using it for 6months and have been drinking more water than usual. The system still amaze me each time I used it and am glad that I engaged the correct company... Will defintely recommend to my friends and relatives...

Jenny Chuah
5

Child friendly and healthy

Highly recommended this best alkaline water filtration from Korea, child friendly with hot and cold dispenser and most importantly-healthy! I am looking around a few brands and thru my sister recommended Thomas from Purity, he is quick to visit me with demo and explanation, the demo really convincing that make me decide to buy it! On the day of installation Thomas came by to provide another demo to show me the quality of the alkaline water, very customer care!

Li Xuan Yee
5

Fast delivery and knowledgable

Very responsive company delivering quality water purifier! We are very impressed by the fast delivery and knowledge from the team. A live demonstration was also given to explain the various water benefits from the water purifier system. Will definitely recommend to our family and friends! 👍

N Matin
5

The team is excellent

The Purity team is excellent in customer service. No hard sales and will always listen to my queries first. Grom last 3 years untill today, the team is Excellent. Good job to your team, especially Thomas. Thank you for the wonderful friendly service.

Elaine
5

Prompt follow up and timely arrival

Using Purity water system for 1.5 years and still going strong. Just replaced the filters without any hassle. Purity team has promptly follow-up with me on the replacement. Timely arrival of the friendly service guy. Thumbs up for the entire team!

Sally Loh
5

Excellent service

Purity Singapore team has excellent service. same day attention and service of my filter system when i told them that my cold water temperature was not so cold. Due to compressor spoilt, the team did a 1 to 1 exchange of the system the very next day. Thanks so much!

Zacree Zain
5

Awesome service

Awesome service provided by the team. Recently upgraded to the slim version for new place. Purchased another unit for parents.

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